Terms of Service

Welcome to SocialPatra, operated by Kodetra Technologies Pvt. Ltd. ("Kodetra", "we", "us", or "our"). These Terms of Service (“Terms”) govern your use of our website, socialpatra.com. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account, accessing, or using SocialPatra, you accept and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the service on behalf of a company, organization, or other legal entity, you are agreeing to these Terms on behalf of that entity, and you represent that you have the authority to bind such entity to these Terms.

2. Description of Service

SocialPatra is a platform that enables users to manage their social media networks by providing permissions to access their accounts. Our features allow users to:

  • Create, update, and delete content (images, videos, and text) on connected social media accounts and pages.
  • View social media insights and analytics in a single dashboard.
  • Schedule and automate posts to be published on various social media networks.
  • Manage multiple social media accounts from a centralized platform.
  • Monitor engagement, interactions, and performance metrics of posts.

Additional features may be added or modified as the service evolves.

3. User Responsibilities

As a user of SocialPatra, you agree to:

  • Provide accurate and complete information when creating an account.
  • Maintain the security of your account credentials and notify us immediately if you suspect any unauthorized access.
  • Use the service in compliance with all applicable laws, including those regarding copyright, intellectual property, and data privacy.
  • Not post or distribute content that is illegal, offensive, defamatory, or otherwise objectionable.
  • Not use the service to engage in any unlawful, fraudulent, or malicious activity.

4. Account Access and Permissions

By connecting your social media accounts to SocialPatra, you grant us permission to access, manage, and interact with those accounts as necessary to provide the service. This includes the ability to create, update, delete, and schedule posts on your behalf, as well as to retrieve insights, analytics, and performance data related to your social media content. You are responsible for maintaining any necessary permissions on your social media platforms for these actions.

5. Intellectual Property

All content, including software, code, design, text, graphics, and trademarks, on SocialPatra is owned by or licensed to Kodetra Technologies Pvt. Ltd. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. You retain ownership of the content you post or manage through the service.

6. Payment and Subscription

Certain features of SocialPatra may require a paid subscription. By subscribing, you agree to pay all applicable fees as outlined at the time of purchase. Subscription fees are non-refundable, and subscriptions will automatically renew unless canceled before the renewal date. You may manage or cancel your subscription through your account settings.

7. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct that we deem harmful or inappropriate. You may also terminate your account at any time by contacting us at admin@kodetra.com. Upon termination, you will lose access to all features of the service, and your data may be deleted as per our data retention policy.

8. Limitation of Liability

SocialPatra and its services are provided "as is" without any warranties of any kind. Kodetra Technologies Pvt. Ltd. is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the service. We do not guarantee the accuracy or completeness of the content provided through the service.

9. Changes to Terms

We may update these Terms from time to time. You will be notified of any significant changes either by email or through a notice on our website. Your continued use of the service following such changes indicates your acceptance of the updated Terms. It is your responsibility to review the Terms periodically.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Haryana, India.

11. Contact Information

If you have any questions or concerns about these Terms or any aspect of our service, please contact us at:

  • Email: admin@kodetra.com
  • Registered Office: Haryana, India